NEOCARIDINA SHRIMP HANDBOOK
Privacy notice.
Who looks after your information?
Richard James operates neocaridina-shrimp-handbook.com. 5 Hawk Drive, Bedford, MK41 7JE Contact: support@shrimpkeeper.co.uk.
Buying and receiving your book
We store your order reference, payment reference, selected currency, total, email address supplied by PayPal, payer country where provided, payment status, consent to immediate digital supply, the terms accepted, and delivery/download records. We use these to fulfil your order, provide support, prevent misuse and keep necessary business records. Our bases are performance of your purchase contract, legal obligations where applicable, and legitimate interests in securing the service.
PayPal processes your payment under its own privacy notice. We do not receive or store your card number or PayPal password. Our hosting provider, Unlimited Web Hosting, and the email provider configured for this site process data needed to host the site and deliver transactional messages. PayPal and service providers may process data internationally under their own applicable safeguards.
Cookies and your browser
A session cookie protects checkout and remembers access to your order. Browser storage remembers your selected currency until you clear it. These serve the shopping functions you request.
Analytics
With your permission, Google Analytics measures visits to the book and guide pages, checkout starts, journeys to PayPal and confirmed purchases. Analytics is optional. Use Analytics settings to accept, reject or change your choice; it lasts 180 days. Rejecting analytics does not affect buying or downloading your book. Purchase measurement uses a hashed transaction identifier, currency and value. We do not send your email address, actual order reference, PayPal payment reference or private download link to Analytics. Google receives technical information such as your IP address and browser details and may process it internationally under its privacy policy. Analytics can miss visits or purchases where it is declined or blocked.
Security and retention
We store order data outside the public website folder. Download links are private access credentials: keep them to yourself. Technical security records include hashed rate-limit identifiers; temporary rate-limit records expire automatically. Hosting access logs may contain IP addresses and requested URLs, including download links, and should be protected as sensitive records.
We normally retain order, payment, delivery and download records for six years after the end of the relevant UK tax year, then review and delete records no longer needed. We may retain records longer where required by law or needed to resolve an outstanding dispute. Temporary security rate-limit records expire automatically; hosting logs and backups are handled separately under the hosting and backup retention arrangements.
Your choices and rights
You can contact us to request access, correction or deletion of your personal data, or to object to relevant processing. Some records may need to be retained to meet legal obligations. Depending on your circumstances, you may also have rights to restriction and portability. You can raise a concern with the UK Information Commissioner’s Office or your local data protection authority.